The workflow skill builds legacy ServiceNow workflows — create a workflow, add a version, define activities, connect them with transitions and conditions, then publish. For new development, prefer the flow skill.
Workflow
Legacy workflows with activities and transitions.
| Operation | Description |
|---|---|
| add_activity | Add an activity to the workflow |
| add_condition | Add a condition on a transition |
| add_transition | Add a transition between activities |
| create_version | Create a new workflow version |
| create_workflow | Create a workflow definition |
| export_workflow | Export the workflow as XML |
| publish | Publish the workflow version |
Run sn ops workflow to see the full input schema for each operation.
You
Create a workflow for change request approvals — manager approval then CAB approval.